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Which of the following is true regarding functional structures?

Select one:

a.Jobs are based on differences in functions

b.Departments include manufacturing, finance, accounting, human resources and information technology

c.Each person is trained to do several job functions.

d.Each person handles specific transactions

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It is more common to see rewards tied to performance indicators as opposed to seniority or loyalty in companies whose cultures are:

Select one:

a.Aggressive

b.Innovative

c.Outcome-oriented

d.Team-oriented

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Imagination and improvement emphasize different approaches to creativity.

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True

False

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An example of a company that is a modular organization is:

Select one:

a.Toyota

b.Nike

c.3M

d.Starbucks

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Artifacts reflecting values of an organization include

Select one:

a.Mission statements

b.An office layout that includes open spaces

c.Shared principles

d.Executive suites

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Within the strategic plans that are decided, divisional and business unit managers do not have considerable freedom to adjust, adapt, and experiment.

Select one:

True

False

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A cost-focus strategy is a low-cost, narrowly focused market strategy.

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True

False

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In determining stakeholders who should be consulted as strategy is developed, companies often develop an incomplete list.

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True

False

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Organizational culture is related to the POLC function of:

Select one:

a.Planning

b.Organizing

c.Leading

d.Controlling

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All of the following are characteristics which describe learning organizations EXCEPT:

Select one:

a.Learning organizations are good at learning from experience

b.Some companies choose to conduct formal retrospective meetings to analyze the challenges encountered and areas for improvement

c.Learning organizations hire only employees who are willing to learn from past mistakes

d.Learning organizations are good at studying customer habits to generate ideas

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An example of a company that utilizes the matrix organization successfully is:

Select one:

a.Starbucks

b.Nike

c.3M

d.Ben and Jerry's

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Despite potential benefits, the disadvantages of a matrix structure include which of the following?

Select one:

a.Power struggles or turf wars among managers are lessened, taking away an important source of new ideas and innovation.

b.Managers will spend less effort coordinating their work, believing that someone else can pick-up the slack.

c.Role ambiguity or role conflict is very low

d.There is potential for interpersonal conflict with team members as well as with leaders

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When leaders motivate employees through inspiration, corporate culture tends to be:

Select one:

a.More supportive and people-oriented

b.Competitive and performance-oriented

c.People or team-oriented

d.Outcome-oriented and competitive

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The type of bias people have depends on their personality.

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True

False

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Lewin's change model includes which of the following steps?

Select one:

a.Develop

b.Make sure employees are receptive to change

c.Build a coalition

d.Inform employees that you are open to new ideas and that the the change may not be permanent

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The main challenge with fact-based objectives is that many firms find future opportunities in markets where there is an existing set of customers.

Select one:

True

False

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A disadvantage of formalization in organization structure is:

Select one:

a.Decision making is at a faster pace

b.Formalized structure is associated with increased motivation and job satisfaction

c.Strategic decision making occurs often

d.Reduced innovativeness occurs because employees are used to behaving in a certain manner

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The GRI guidelines are intended to complement GAAP by providing the basis for credibility and precision in financial reporting.

Select one:

True

False

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Organizational change can take the form of which of the following?

Select one:

a.Structure, strategy, policies, or culture

b.Change should be planned on quarterly basis and measured for progress

c.Fundamentally, organizational change is a process that involved effective products or services

d.Change should moderate so as to not disrupt corporate cultural norms..