Questions 1. For each of the following types of surveillance technology, identify an appli- cation for delivering quality services in hospitality. Also note at least one ben- efit and one risk for each application. 1) Proximity monitoring (e.g., using RFID, beacon, and geofencing) 2) Movement heat mapping 3) Facial recognition 2. Considering the ethics of surveillance systems, what are some steps hospital- ity companies can undertake to mitigate the incumbent risks and liabilities?