QUESTIONS

1. What are some examples of system inhibitorsvariability, waste, and inflexibilitypresent in a bikesharing program?

2. Is there evidence of blocking and starving in the bike-sharing program?

3. What are some of the options to improve the quality of the service? What are the pros and cons of each option from various perspectives (e.g., the cost of the program, the quality of the service provided, etc.)?

Sources: http://nyti.ms/1lL5aZ9, accessed December 14, 2014; https://sites.google.com/site/citibikestats/, accessed December 14, 2014; https://www.citibikenyc.com/stations#, accessed December 14, 2014; http://www.newyorker.com/news/news-desk/interactive-a-month-ofciti-bike, accessed December 14, 2014; http://www.nytimes.com/2013/08/15/nyregion/the-balancing-act-that-bike-share-riders-just-watch.html? smid=pl-share, accessed December 14, 2014. Figure 17.12 Location and number of available bikes (measured by the width of the circle) at two different times on June 21, 2013. The left panel is 11:14 a.m. and the right panel is 3:29 a.m. CitiBike/Map data Google/newyorker.com