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Questions B1,B2, and B3 are based on the case study below: Case Study SpeedTravel Management System SpeedTravel Sdn Bhd is an e-hailing service company that
Questions B1,B2, and B3 are based on the case study below: Case Study SpeedTravel Management System SpeedTravel Sdn Bhd is an e-hailing service company that provides rides in motorbikes instead of cars, with branches in several towns in Malaysia. Each branch manages a fleet of bikes and they have a team of riders. Riders have to rent a bike from the company and a rental agreement with the start and end dates will be drawn up. There have been many complaints about the state of this services in Malaysia, such as difficulty getting a bike and overcharging. SpeedTravel would like to improve its image by providing better customer service by enabling customers to request bike services immediately from their current location using a mobile application (app). The mobile app should allow customers to request a bike from their current location and provide an estimate of the fare to the destination. The app will send the request to the bike despatch system at the SpeedTravel Headquarters. Upon receiving a bike request, the bike despatch system should identify and despatch any available bike to the request and return the bikes' vehicle registration number and estimated fare and time of arrival to the customer's mobile app as a confirmation. When the bike picks the customer up, the trip will be recorded. The actual fare should be calculated based on the distance from the time the customer gets on the bike until the destination is reached. The payment is recorded by the rider and then the bike will be marked as available until is despatched to the next customer. The manager must be able to generate exclusive reports about the profits and expenses statuses at any time. Note: State any assumptions made to support your answer. QUESTION B1 Planning and Analysis make up the first two phases of the SDLC model. Assume that you are a System Analyst and that your team is to be comprehensively involved in all phases of the project. a) Convert the information above into a Context Diagram b) Construct a data dictionary for one external entity and one data flow (15 Marks) (15 Marks) Questions B1,B2, and B3 are based on the case study below: Case Study SpeedTravel Management System SpeedTravel Sdn Bhd is an e-hailing service company that provides rides in motorbikes instead of cars, with branches in several towns in Malaysia. Each branch manages a fleet of bikes and they have a team of riders. Riders have to rent a bike from the company and a rental agreement with the start and end dates will be drawn up. There have been many complaints about the state of this services in Malaysia, such as difficulty getting a bike and overcharging. SpeedTravel would like to improve its image by providing better customer service by enabling customers to request bike services immediately from their current location using a mobile application (app). The mobile app should allow customers to request a bike from their current location and provide an estimate of the fare to the destination. The app will send the request to the bike despatch system at the SpeedTravel Headquarters. Upon receiving a bike request, the bike despatch system should identify and despatch any available bike to the request and return the bikes' vehicle registration number and estimated fare and time of arrival to the customer's mobile app as a confirmation. When the bike picks the customer up, the trip will be recorded. The actual fare should be calculated based on the distance from the time the customer gets on the bike until the destination is reached. The payment is recorded by the rider and then the bike will be marked as available until is despatched to the next customer. The manager must be able to generate exclusive reports about the profits and expenses statuses at any time. Note: State any assumptions made to support your answer. QUESTION B1 Planning and Analysis make up the first two phases of the SDLC model. Assume that you are a System Analyst and that your team is to be comprehensively involved in all phases of the project. a) Convert the information above into a Context Diagram b) Construct a data dictionary for one external entity and one data flow (15 Marks) (15 Marks)
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