Questions Case Study: FastAdhisive Inc. 1. What is Mitt Flynn selling? 2. Why Mitt feels it is time to close? 3. When Mitt summarized what had been agreed with Hardy, what type of close he was using? 4. When Mitt suggested that his crew could come on Monday and start repairing the leaks, what type of close he was using? 5. When Mitt assured Hardy that his product is very reliable and mentions about his service for Shell and Petro-Canada last year, what selling technique he was using? 6. When Mitt asks Hardy "Does that sound reliable to you?" what selling technique he was using? 7. When Mitt acknowledges Hardy's professionalism in making decisions, what type of close he was using? 8. When Mitt asks Hardy "There must be a reason that you are hesitating to go ahead now", what selling technique Mitt was using? 9. When Mitt asks Hardy "Just suppose you could convince yourself that it's a good decision", what selling technique Mitt was using? 10. When Mitt summarized what was agreed on so far, what type of close he was using? 11. When Mitt asks Hardy "When would you like to have the work done?", what type of question Mitt was asking? 12. When buyer said, "the proposition looks good, but I don't have the funds this month", what selling technique Mitt used to conclude the conversation