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Questions The patient experience / engagement category has remained steady over the years, ranging from 2 5 - 3 0 % of the total score.

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The patient experience/engagement category has remained steady over the years, ranging from 25-30% of the total score. (8pts)
Why is it important for organizations to be graded on this category?
What a ffect does it have on the health care provided?
The category of efficiency/cos t reduction was introduced in 2015. What is the importance of measuring efficien cy/cost reduction on the health care system as a whole? (8pts)
Do you think a 2% reduction in payments is sufficient to encour age behavioral changes in the quality of care provided? Why or why not? (8pts)
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