QUESTIONS: WITH REFERENCES DISCUSS THE FOLLOWING

1- Wisinski's A-E-I-O-U conflict resolution model is a way to communicate concerns and suggest alternative actions. Using an example of a group conflict, identify and explain each step of the model.

2- John was introduced to a conflict management process called the "Five A's." What are the steps in this conflict management process, and how does each step contribute to the sustained, ongoing process of problem-solving-oriented conflict management?

3- Identify and discuss the essential characteristics of constructive conflict and corresponding principles that should guide a group committed to constructive conflict. Include examples in your discussion.