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Quick Lube Inc. operates a fast lube and oil change garage. On a typical day, customers arrive at the rate of three per hour, and

Quick Lube Inc. operates a fast lube and oil change garage. On a typical day, customers arrive at the rate of three per hour, and lube jobs are performed at an average rate of one every 15 minutes. The mechanics operate as a team on one car at a time. find

a) Utilization of the lube team. b) The average number of cars in line. c) The average time a car waits before it is lubed. d) The total time it takes to go through the system (that is, waiting in line plus lube time)

SHOW CALCULATION IN EXCEL SHEET.

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