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Quick Stop operates 1,000 convenience stores throughout the United States. The company's slogan is Best Stop of the Day, and its mission is to make

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Quick Stop operates 1,000 convenience stores throughout the United States. The company's slogan is "Best Stop of the Day," and its mission is to make every customer a return customer. Quick Stop's corporate strategy supports this mission by stressing the importance of sparkling clean surroundings, well stocked shelves, and, above all, cheerful employees. Of course, improved shareholder value drives this strategy. Read the requirements. Requirement 1. Assume that Quick Stop uses a balanced Scorecard approach to formulating its management control system. List three measures that Quick Stop might use to evaluate each of the four balanced Scorecard perspectives: financial perspective, customer perspective, internal-business process perspective, and learning-and-growth perspective. Perspective Three measures Quick Stop might use to evaluate the balanced scorecard perspective Financial Customer Internal-business-process Learning-and-growth 1. Assume that Quick Stop uses a balanced Scorecard approach to formulating its management control system. List three measures that Quick Stop might use to evaluate each of the four balanced Scorecard perspectives: financial perspective, customer perspective, internal-business-process perspective, and learning-and-growth perspective. 2. How would the management controls related to financial and customer perspectives at Quick Stop differ between the following three employees: a store manager, a regional sales manager, and the corporation's CEO

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