Rachael knows nothing about cars, so she goes to her local car dealership CheapCarz to get some advice. She tells Barry, the dealership owner, that she needs a reliable, fuel efficient car for under $5000 that will last the length of her threeyear TAFE course. Barry tells Rachael that the 1980 Mitsubishi Lancer is the ideal car for her. Rachael purchases the vehicle and drives to her friend Tom's house to show him her new purchase. Tom is horrified because the car is renowned for not being fuel efficient. Rachael returns to Barry to swap the vehicle for a more fuel efficient model but Barry refuses to assist her. The contract of sale does not mention fuel consumption. Advise Rachael.

This deals with the concept of "representation" vs "express terms".