On the left-hand side of the table below are some direct quotations from employees in a multinational organisation who are about to participate in a Zoom meeting with colleagues who work in a different subsidiary (1-5). Match each quotation to the concept on the right-hand side that you feel it best demonstrates (a-e). Write your answers below. The first is done for you. (6 marks)

Quotations	Concepts
“I’m quite nervous about the meeting. Mainly, I’m worried that I won’t be able to understand what is said. They know I’m from Nepal, and so I worry that they will believe I am not confident speaking their language.”	Ethnocentrism
“There’s no doubt the meeting will be difficult. We’ll need to be careful. I am not sure we’ll be able to rely on them to share all the information they have. They’re Australian. I’ve travelled a lot and I know what Australians are like. They do things differently. For them, protecting their own interests and not helping others is just a way of life, unfortunately. We’ll need to be very cautious.”	Projected similarity
“I’m not too worried about the meeting. It should be fun. I’m Korean and Koreans know how to develop good relationships with others. We do this better than anyone else! Everyone knows and understands this. No-one is better at it than us.”	Stereotype threat
“I’m not expecting too many difficulties to be honest. We’re all pretty much the same. We all speak the same language, all went to good business schools, so we should see things in the same way.”	Moral exclusion
“I think the meeting will be fine. I’m expecting them to be well-prepared for the meeting. I suppose they’ll be quite formal and not too direct in what they say … well, I think so, because I know that they are from a collectivist culture.”	Sophisticated stereotype