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Ralph's Convenience store has a variable demand. The daily demand ranges from 135 to 165 customers a day and the daily average demand is 150
Ralph's Convenience store has a variable demand. The daily demand ranges from 135 to 165 customers a day and the daily average demand is 150 customers. The convenience store currently operates 6 hours a day. Each customer's order takes approximately 2 minutes to process. Required: (Show your work.) 1. What is the average customer waiting time in minutes? (30 points) 2. What is the average manufacturing lead time (i.e., cycle time) for a customer? (30 points) Hints: Average waiting time = Daily average demand X (Processing time per customer)2 2x [ Daily capacity in minutes = (Daily average demand x Processing time per customer)]
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