Rank Category Frequency Cumulative Cumulative Frequency Percent Unable to schedule pre-op tests in evenings 296 296 31.0% Too noisy in unit 257 553 57.9% Inconvenient parking 190 743 77.8% Discharged too soon 86 829 86.8% Discharge instructions unclear 48 877 91.8% Admitting process too slow 38 915 95.8% All others 40 955 100.0% 350 100.0 90.0 300 80.0 250 70.0 60.0 200 50.0 150 40.0 30.0 100 20.0 50 # Responses 10.0 0 0.0 -Cummulative Percent arking Don ther in e Too noisy in unit ests Inconvenient Discharged to Admitting process too slow Discharge instructions unclear Unable to schedule preop tStyles 5 Answer the following questions using the data provided below: 1. What is this data and chart measuring / communicating? 2. What type of chart is this? What well-known "rule" does this chart represent? 3.Knowing that your organization lacks the resources to fix everything, what recommendations would you make to achieve performance improvement in this scenario? (Ctrl)