Rather than asking generic, type questions, ask questions targeting on-the-job performance. This is called _____________________. a. Learner-centered b. Likert Scale c. Performance-focused evaluation d. On-the-job behaviorIt takes into account any style of training, including informal or formal, instructor-led or E-learning, to determine the effectiveness of your training based on four evaluation criteria levels. a. Kirkpatrick model b. Training evaluation c. Participant reaction d. Training program