Read "Crosby's quality management maturity grid guide" for your reference. Ideally you ask a number of people across departments (QM, Production, FIN/ACCT, and HR, etc.) to assess your company distributing a copy of the grid but if you think this is difficult you can ask at least two people from different departments. You are to do two things: (1) Determine your firm's current quality management maturity by obtaining the total score (include QM maturity grid with scores); (2] Give a brief comments on your assessment and create a plan for implementing the changes identified in the assessment