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Read each item to determine if it is part of a firm s strategy, operations, or organization. architecture the formal organizational structure, controls, incentives, processes,
Read each item to determine if it is part of a firms strategy, operations, or organization.
architecturethe formal organizational structure, controls, incentives, processes, organization culture, and people
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differentiationa focus primarily on increasing the attractiveness of a product so customers place greater value on it and are willing to pay a premium
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primary activitiesthe design, creation, and delivery of the product; its marketing and its support and aftersale service
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support activitiesthe activities that provide inputs that support other activities in the value chain
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low costa focus primarily on lowering production costs
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structurethe formal division of the organization into subunits, the location of decisionmaking responsibilities within that structure, and the establishment of integrating mechanisms to coordinate the activities of the subunits
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