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Read the case below and answer the questions that follow: A pharmaceutical company based in South Africa has a reputation for heavily investing in employee
Read the case below and answer the questions that follow:
A pharmaceutical company based in South Africa has a reputation for heavily investing
in employee training and development programs. These initiatives are designed to
enhance employee skills, boost productivity, and foster innovation. However, a
significant issue has emerged within the organisation a lack of evaluation for these
training programs. One of the training managers at the company has taken a stance
against conducting training evaluations, arguing that they are a waste of resources.
Many businesses invest in employee training to enhance skills, increase efficiency,
and drive organisational growth. However, they often overlook the critical step of post
training evaluation if the completion of training marks the end of the process. Project
management, on the other hand, recognises the value of assessing project outcomes
and applying lessons learned to future endeavours.
Case designed by Newman Chigaba
While human resources development HRD and the field of project management may
appear worlds apart in their focus, there exist valuable insights that HRD can learn
from project management, particularly in the realm of project evaluation.
Required:
Describe to the human resource development team the rationale behind
organisations conducting a systematic and thorough training evaluation process
upon the completion of a training programme. Provide relevant examples to
support your arguments.
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