Question
Read the case .Explain the concept of Crew Resource Management (CRM) , Situation Awareness (SA) and Hazardous Attitude from the case. The Southwest Airlines Flight
Read the case .Explain the concept of Crew Resource Management (CRM) , Situation Awareness (SA) and Hazardous Attitude from the case.
The Southwest Airlines Flight 1455 crash. On March 5, 2000, Southwest Airlines Flight 1455 traveled from Las Vegas to Burbank, California. During the landing approach, cockpit warning signals alerted the captain and first officer that flight speed and angle of descent were well outside of the glide path. These warnings were ignored. As a result, the plane overran the runway, crashed through a fence and wall and came to rest in a neighborhooda near miss from gas station pumps.
According to NTSB records, Southwest Airlines Flight 1455 was uneventful from when it took off from McCarran International Airport in Las Vegas until it approached Burbank-Glendale-Pasadena Airport. As it descended, the pilot disengaged the auto-pilot and applied an increasing amount of flaps to slow the plane down. Flaps -- extensions of the wings -- allow pilots to increase the descent without increasing air speed. As the plane approached the runway, an alert sounded, warning the pilot of an unusual descent rate, the cockpit voice recorder transcript shows. The device repeatedly said "Sink rate ... (whoop, whoop) ... pull up."The captain reported that he heard the aural alert ... but he could not recall when the warning began," the NTSB report says. "When asked specifically whether he heard the aural warning, "whoop, whoop, pull up," he stated, 'No, I don't. I just don't know,''
This is a prime example of how multiple human factors can combine to create n even more dangerous situation. Before the crash, the captain heard the initial warning signals, but failed to heed them. The first officer heard the warning signals, but was intimidated by the captainthe first officer chose to believe the captain was making corrections rather than speaking up. When it was apparent that the plane was out of safe landing guidelines, the captain chose to continue the landing rather than aborting and re-attempting the landing. Had the crew worked together, followed approved procedures and made proper corrections, and, if the approach still was not on target, an aborted approach would have avoided the crash.Both to prove the negligent causes of the crash (failing to heed a safety warning) .
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