Read the case study in Chapter 5 Krajewski, L., Malhotra, M., & Ritzman, L. (2015). Operations Management: Processes and Supply Chains (11th ed.). Boston, MA: Pearson. ISBN-13: 978-0133872132 (page 226) titled "Constraint Management at Southwest Airlines." Then discuss the following questions in your response:

• Which boarding scenario among the different ones proposed would you recommend for implementation? Why?
• How should Southwest evaluate the gate boarding and plane turnaround process?
• How will Southwest know that the bottleneck had indeed been eliminated after the change in the boarding process?