read the Case Study TriState National bank. This is part of a larger document that has not been covered in the etext but is included here (TriView National Bank). It is a Baldrige submission of a fictional bank. Relevant sections (P.1 beginning pg XVII, P2-4 Strategic Challenges and Advantages, Fig 1.2.2 and 1.2.3 Community One Initiatives, Fig 2.1-1 Strategic Planning process and Figure 2.2-1 2011 Strategic Plan - Sustain Scenario (pg 10)