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Read the chapter closing case in P. 321-322 How Sony uses Social Media for Improving CRM and discuss 2-3 questions at the end of the
Read the chapter closing case in P. 321-322 "How Sony uses Social Media for Improving CRM" and discuss 2-3 questions at the end of the case. 1. What social media tools and platforms does Sony use? 2. ...
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Quantitative Analysis For Management
Authors: Barry Render, Ralph M. Stair, Michael E. Hanna
11th Edition
9780132997621, 132149117, 132997622, 978-0132149112
