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Read the Experiential Learning Case about the Container Store on page Page 367 - Chapter 11. The main thrust of this case is that The

  1. Read the Experiential Learning Case about the Container Store on page Page 367 - Chapter 11. The main thrust of this case is that The Container Store puts a high premium on employee motivation, hoping to improve customer service and resulting in an increased share of the market, sales, and profits.
  2. Answer the following questions about this case:
    • There are several Motivation Theories discussed in this case and the chapter. Which did the Contained Store use? Were they effective? Comment on some elements of the theories used.
    • Where do Process and Content Theories fit into the Container Store's use of motivational theories?
  3. Use a Word document to formulate your answers. Submit your document as an rtf file using the Assignment link.

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