Read the following case and then answer the following questions: The delicious meal restaurant offers local meals in the city of Doha, foods are prepared in the restaurant and served to customers, orders are received by phone or directly in the shop, and orders are transferred using the order transport vehicle where one transport vehicle is available, and there is also a food hall in the shop where The food is ordered and served by the waiter, where the orders are recorded on the order sheet and transferred to the kitchen. The demand for meals has increased in the past year due to the closure of many popular restaurants that do not comply with the FDA regulations in Doha, and the demand for meals increases significantly during the month of Ramadan. In the last customer satisfaction survey, it was found that their satisfaction is as follows on a 5-point scale listed: 5: very highly satisfied, 1: very highly dissatisfied.

Meal characteristics	Degree of satisfaction
Fast time serving meals inside the restaurant	2
Fast delivery time for the meal to the customer for external orders	2
Food is served hot inside the restaurant	4
For take-out orders, food is served hot	2
The food served is delicious	5

1- What are the weaknesses in the design of the production process that must be taken care of by the management of the delicious meal restaurant?

2- What are the decisions related to the design of the production process that you propose to the management of the delicious meal restaurant to address the weaknesses?