Read the following case study and answer the questions that follow: Amazon to launch in South Africa and take on Takealot: report Amazon plans to launch an online marketplace in South Africa as part of a global expansion in the coming year. Leaked documents seen by Business Insider (paywalled) show the retail giant plans to expand at least five new territories in the coming year including Belgium, Chile, Colombia, Nigeria, and South Africa. Amazon's launch plans for South Africa - codenamed 'Project Fela' - shows the company expects to launch its marketplace in South Africa in February 2023. This will include its own marketplace and the launch of the Prime membership programme. The country also plans to launch in Nigeria in April 2023 under the same project codename. In January 2022, MyBroadband reported that Amazon was shopping around for warehouse space in South Africa. Amazon did not comment about its plans for the warehouses, but industry speculation suggested that it was looking to launch online shopping services. However, MyBroadband has since learned that Amazon has secured warehouse space in South Africa and is now in discussions with courier companies and local fast-moving consumer goods (FMCG) retailers. Amazon faces competition in the online shopping space, most notably from Naspers-owned Takealot. Takealot also owns delivery service Mr D and online fashion store Superablist under its local umbrella. Mr D Food, delivered strong results with order volumes growing 88% as consumer spending shifted from restaurant dining to online delivery, Naspers said. Superbalist grew revenue and trading margins despite increasing competition from brick-and-mortar fashion retailers. Source: Businesstech. 2022. Amazon to launch in South Africa and take on Takealot: report. [online] Available at: https://businesstech.co.zaews/technology/598132/amazon-to-launch-in-south-africa- and-take-on-takealot-report/. Accessed 27 September 2022.QUESTION ONE [25] 1.1. Mintzberg (1990) presents three categories of managerial roles in a sequential manner. (9) Discuss the various interpersonal roles of a manager. Provide an example of each role in relation to the case study. 1.2. Certain managerial skills are required for managers to effectively perform their duties. (9) Erasmus et al (2016) identify three categories of skills that managers at all levels of the organisation are identified to possess. Explain the three categories of skills and provide one example of each skill. 1.3. Cronje (2004) identify three further contemporary management theories. Explain Total (7) Quality Management (TQM) as a management approach