Read the following client complaints then state:

the legislation that applies to the situation (name the section(s) and rules that have

been breached, or that have been complied with, and

whether each issue is likely to reflect:

misconduct, or

unsatisfactory conduct, or

no further action is required

the sections of the Act and the rules of the Code that are relevant

1.The salesperson gave me a bank account number to pay the deposit into. After I'd paid,

I received a phone call from the office administrator, asking me to pay the deposit. I told

her I'd done so, and it was only then that we found out that the salesperson had given

me his personal bank account details. I've now discovered he's since left the agency.

Fortunately, the agency isn't asking me to pay the deposit a second time (Name two

sections (with subsections) of the Act and three rules of the Code that are relevant).

2. When we were preparing our offer to purchase the lifestyle block, the salesperson told

us not to bother getting a LIM report. He said they were too expensive, and that there

wouldn't be any useful information relating to this property. We did get a LIM and found

out that the barn doesn't have a building consent, and much of the land is part of a

flood plain (Name one section (with subsections) of the Act and three rules of the Code

that are relevant).

3. When we listed our house for sale, the salesperson gave us a booklet from the Real

Estate Authority that explained everything. Then she made us read and sign a lengthy

agency agreement form, asking us detailed questions about the property. She also told

us how we could cancel the agency agreement if necessary. She advised us to check

with our lawyer before signing any documents. It all seemed a bit excessive. Doesn't

she trust us to make our own decisions? (Name two sections of the Act and three rules

of the Code that are relevant).

4. Saturday morning, after a massive argument with my girlfriend of 2 years, I phoned a

local real estate agency and had one of their salespeople list my apartment for sale

under a sole agency agreement. I'd decided to quit my job and move to Australia. My

girlfriend and I made up on Sunday night, and I rang the salesperson early on Monday

morning to advise I wanted to cancel the agency agreement. She said I couldn't do that,

because she had already shown a possible buyer through on Sunday (Name two

sections of the Act and three rules of the Code that are relevant).