Question
Read the following company initiatives, and determine which of the balanced scorecard perspectives is being addressed (financial, customer, internal business, or learning and growth) a)
Read the following company initiatives, and determine which of the balanced scorecard perspectives is being addressed (financial, customer, internal business, or learning and growth)
a) Purchasing efficient production equipment
b) Providing employee training
c) Updating retail store lighting
d) Paying quarterly dividends
e) Updating the company's information system
f) Variable cost per unit
g) Percentage of market share
h) Number of hours of employee training
i) Number of new products developed
j) Yield rate (number of units produced per hour)
k) Average repair time
l) Employee satisfaction
m) Number of repeat customers
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