Read the following research summary and then answer the questions.

Research Study

Professor Linda Hill of the Harvard Business School did research that followed new managers for their first year in their jobs. She found that they experienced deep psychological changes over time, moving from an $$individual identity$$ to a $$manager identity.$$ The following diagram outlines the changes that employees experienced as they became managers.

Select the terms that best complete the following diagram.

Source: L$.$A$.$ Hill. $($n$.$d$.).$ Becoming a Manager: Mastery of a New Identity. Boston: Harvard Business School Press, $1992.$

A$.$

B$.$

C$.$

Managers are least effective when they help employees by $.$

The idea that a manager$$s job is to tell others what to do is most commonly associated with managers who have been on the job $.$