Read the scenario, and then answer the following question.

Ginny is preparing a direct claim message. Her bank account has been incorrectly debited a duplicate charge of $$132\mathrm{.}45$ for a pair of hockey skates. She needs to contact the retail store immediately and have the duplicate amount refunded.

Which would be the best opening for Ginny$$s message?

Dear Customer Service, I would like to inquire about the possibility of a refund for a charge that appears to be erroneous and duplicated.

Dear Customer Service, I have been the victim of identity theft. If you don$$t refund my money now, I will contact the authorities.

Dear Customer Service, Please credit my account $($#$3349-456-8994-0011)$ for a duplicate debit charge of $$132\mathrm{.}45.$