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Read the story of Zach Blatt on customer satisfaction in the hotel industry . Although he may not follow the exact language and steps discussed
Read the story of Zach Blatt on customer satisfaction in the hotel industry. Although he may not follow the exact language and steps discussed in this lesson, you should be able to understand his story and be able to provide feedback to his story.
Title for Article: When it Comes to Customer Satisfaction Cleanliness Matters by Zach Blatt
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