Read the United States Postal Service case and do a report which should include:
an internal factor evaluation matrix, some ratio analysis, a grand strategy matrix and recommendations
Do not less than 750
Fred and Forest David Francis Marion University www.usps.com Postal prices went up in January 2009 for Express Mail, Priority Mail, Parcel Select, Parcel Return Service, and some $13.05. That was the first time the United States Postal Service (USPS) had separate price adjustment and implementation dates for their shipping and packaging business versus their mailing services and products business. For the latter, which includes first class mail- ings, postal prices increased in May 2009. A first class stamp is now 44 cents. More and more consumers are bypassing the USPS by using e-mail. This fact, coupled with the global recession, has placed the Postal Service in a precarious position going forward. USPS needs a clear strategic plan. international shipping products. Express Mail prices now USPS is an independent federal agency that makes deliveries to more than 140 million addresses every day. USPS is the only service provider to deliver to every address in the nation. USPS is the world's leading provider of mail and delivery services, offering some of the most affordable postage rates in the world. However, the USPS completed fiscal year 2008 ending September 30 with a net loss of $28 billion as indicated in Exhibit 1. The loss occurred despite more than $2 billion in cost-cutting measures that included the use of 50 million fewer work hours than fiscal 2007. On a positive note, on-time delivery of first class mail reached record levels in 2008. Mail volume in 2008 totaled 202.7 billion pieces, a decline of 9.5 billion pieces, or 45 percent, from 2007 USPS's total revenue in 2008 was $75 billion, unchanged from 2007. Expenses totaled $77.8 billion, including the $5.6 billion payment required by the Postal Act of 2006 to prefund retiree health benefits.1 Mission and Vision The Postal Reorganization Act of 1970 defines the mission of the Postal Service as follows: The Postal Service is to bind the nation together through the cotrespondence of the people, to provide access in all communitics, and to offer prompt, reliable postal ervices at uniform prices In the early 1990s, the USPS management reviewed the mission and developed a Statement of Purpose To provide every houschold and busincss across the United Stalics with the ability to communicate and conduct business with cach other and the world through prompt, reli able, secure and cconomical services for the collection, transmission, and delivery o messages and merchandise. The Postal Service receives no taxpayer dollars for routine operations but derives its operating revenues solely from the sale of postage, products, and services. Vision 2013 is a term that refers to the Postal Service's five-year strategic plan. The organization's vision as stated in that document is as follows Our vision of the future begins with a strong foundation. We will continue to strengthen our core operations and services, balancing an immediate and urgent Fred and Forest David Francis Marion University www.usps.com Postal prices went up in January 2009 for Express Mail, Priority Mail, Parcel Select, Parcel Return Service, and some $13.05. That was the first time the United States Postal Service (USPS) had separate price adjustment and implementation dates for their shipping and packaging business versus their mailing services and products business. For the latter, which includes first class mail- ings, postal prices increased in May 2009. A first class stamp is now 44 cents. More and more consumers are bypassing the USPS by using e-mail. This fact, coupled with the global recession, has placed the Postal Service in a precarious position going forward. USPS needs a clear strategic plan. international shipping products. Express Mail prices now USPS is an independent federal agency that makes deliveries to more than 140 million addresses every day. USPS is the only service provider to deliver to every address in the nation. USPS is the world's leading provider of mail and delivery services, offering some of the most affordable postage rates in the world. However, the USPS completed fiscal year 2008 ending September 30 with a net loss of $28 billion as indicated in Exhibit 1. The loss occurred despite more than $2 billion in cost-cutting measures that included the use of 50 million fewer work hours than fiscal 2007. On a positive note, on-time delivery of first class mail reached record levels in 2008. Mail volume in 2008 totaled 202.7 billion pieces, a decline of 9.5 billion pieces, or 45 percent, from 2007 USPS's total revenue in 2008 was $75 billion, unchanged from 2007. Expenses totaled $77.8 billion, including the $5.6 billion payment required by the Postal Act of 2006 to prefund retiree health benefits.1 Mission and Vision The Postal Reorganization Act of 1970 defines the mission of the Postal Service as follows: The Postal Service is to bind the nation together through the cotrespondence of the people, to provide access in all communitics, and to offer prompt, reliable postal ervices at uniform prices In the early 1990s, the USPS management reviewed the mission and developed a Statement of Purpose To provide every houschold and busincss across the United Stalics with the ability to communicate and conduct business with cach other and the world through prompt, reli able, secure and cconomical services for the collection, transmission, and delivery o messages and merchandise. The Postal Service receives no taxpayer dollars for routine operations but derives its operating revenues solely from the sale of postage, products, and services. Vision 2013 is a term that refers to the Postal Service's five-year strategic plan. The organization's vision as stated in that document is as follows Our vision of the future begins with a strong foundation. We will continue to strengthen our core operations and services, balancing an immediate and urgent
