Read Waitlists and VIPs article and answer the following questions 1.1 Provide a definition of an ethical dilemma and briefly describe the ethical dilemma in this case. (5) 1.2 In addition to the ethical principles approach to guiding personal decision making, practical ethical tests may also be useful to managers. Use the Ethical Tests Approach and discuss in detail at least four (4) important questions you would need to consider in striving to make an ethically sound business decision in relation to the dilemma faced