Recall in Module 1 you were asked to discuss our digital world, the use of technology, our addiction to technology, etc. You may want to review your previous consumer-driven comments.

In the scenario below you will now be in the business entity side of technology; now you have the new piece of technology. What legal aspects must be considered in the roll-out and use of the organizations technology?

The Situation

Sally calls, sounding pretty upset. You ask her what happened, "Did you lose a 'Souffl' today or something?" Not laughing, she starts to tell you she read that a franchise business discriminated against a disabled person because the company's official website did not have an accessibility policy.

A disabled person sued based on denying access to the company's website and won! You state, "I guess that's possible. Denial of accessibility is an established legal ground to sue under the Americans with Disabilities Act (ADA)Links to an external site.. But, how in the world could a webpage not be accessible to a disabled person? Or, for that matter, how would it be accessible? How does that happen?" Sally replies, "I forgot one thing; the person suing was blind!" "It still doesn't make sense to me," you state.

Review the following:

Dennis Haynes v. Dunkin' Donuts LLC, et al., No. 18-10373 (11th Cir. 2018) (Justia)Links to an external site.

W3 Web Accessibility (Web Accessibility Initiative)Links to an external site.

Your Response

You and Sally must investigate the Dunkin' Donuts case because your company intends to integrate its webpage into the core of the business operations. You need to get ahead of the issues raised in the Dunkin' Donuts case.

Using the IRAC format, analyze the facts and issues of the Dunkin' Donuts case.

Identify the statutory provisions of the ADA (if any) that were violated by Dunkin' Donuts.

Analyze your device intended functions and applications that potentially violate the ADA. Include the ADA statutory sections that impact its use in the business.

Compare the applicability of the ADA to your device what changes would you implement to reduce any potential liability claims.

Are there steps that your company can implement to guarantee that your website is compliant with the Americans with Disabilities Act? If so, what are they? List them and identify whether they ADA statutory provisions or some other source.

Please note that "yes" or "no" answers, keywords without explanation, one-sentence, or incomplete sentences are not acceptable as a response. Responses should be fully developed incorporating the question in the response and analyzed based on the statutory requirements. Entries are required to be single-spaced.

Submission Instructions

Upload the following documents:

IRAC analyses form for the Dunkin Donuts case

IRAC analysis form for the direct payment system