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Recall the DMAIC approach of a Six Sigma project. Choose a real-world process (call center), and explain how the DMAIC approach can be applied to
Recall the DMAIC approach of a Six Sigma project. Choose a real-world process (call center), and explain how the DMAIC approach can be applied to improve that process. Explain each of the 5 phases (DMAIC) in as much detail as possible
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