Recalls are usually easy to execute Open returns were a key part of the success of: a. Sears b. JCPenney c. W. T. Grant d. Chess King e. Both a and b One man's trash is another man's treasure. This means: a. Products can have residual value after their original destination. b. Value can be recaptured. c. Consumers may want a product that another consumer does not. d. System "drains" may be required. e. All of the above