Recent developments in computing technology have been dramatic as evidenced in the advancement of the capabilities of the mobile phone. Mobile phones are becoming more versatile than ever. Newer models of mobile phones contain a myriad of applications and can do many of the things that a personal computer can do. A small but growing number of professionals are trading in their personal computers and laptops for handheld devices.

(a)What commercial activities can be done with a mobile phone? What do you do on your mobile phone? What do you expect to be doing in five years?

(b)How can businesses utilize this technology to attract more customers, sell more products, advertise their products, facilitate the sale of products, and conduct and manage their businesses more efficiently and effectively?

(c)What are some problems or drawbacks you can see with using these devices in business?