Recently, members of the janitorial staff at one of Fresh Munchables$$ factories have complained about unsafe working conditions and poor treatment from other manufacturing employees. In order to remedy the situation, HR manager Anisha has been working with facilities management supervisor Josh to make some significant changes to his department, such as providing the staff with more safety equipment and carefully addressing negative relationships in the workplace. Anisha and Josh want to ensure that the janitorial staff feels safe, empowered, and valued as contributors to the company$$s success.

Why should Fresh Munchables$$ managers make these large changes to improve the department$$s intangible rewards, rather than simply increasing the employees$$ wages?

Intangible rewards are not crucial in this case, as it is common for low$-$level employees to feel less valued and appreciated.

Intangible rewards, such as employee status, job title, and salary, are crucial for increasing employee satisfaction.

Intangible rewards, such as psychological, social, and contextual factors, are crucial for increasing employee satisfaction.

Intangible rewards are important, but an increase in pay will better increase employee satisfaction.