1. Recently Sunwing Airlines Inc. stranded thousands of passengers at airports in the Caribbean, Mexico, and Central America with very flight delays, mixed or no communication from the airline, and anger from passengers. Sunwing blamed "a technology data security breach affecting its third-party provider of passenger handling systems" forcing employees manually check-in passengers.

a)From what you learned in class, name 3 KINDS OF CHANGE that Sunwing must deal with and explain WHY?

b) Which change model/ modelsdo you think could be used to implement those 3 changes in the organization and explain why? 500- 600