Recently Wells Fargo bank was fined 185 million dollars for creating more than 3.5 million unauthorized accounts or credit cards.

A. What steps has Wells Fargo taken to prevent a repetition of the events that resulted in creating the unauthorized accounts and credit cards?

B. Describe the "costs" to Wells Fargo of this scandal.

C. Should Wells Fargo have foreseen the possibility that their organizational architecture could bring about this result?