Recently you have started food delivery and order business which has become successful. but customers are complaining that the orders are late or they are not receiving the order at all.

cause of the issue is in your technology platform something is going wrong between the order being submitted, the restaurant receiving the order and the ready for delivery notification getting to the delivery drivers.

explain the business process flow from customer order to ready for delivery identify the issues causing orders to be delayed or missed.

recommend the solution to solve this issue

write 1 page word answer