Refer to one of the scenarios below. Engage in a role play with a peer. You should give the peer a role of a relevant stakeholder of your choosing, applicable to the scenario below. Ask your peer for feedback on leadership for your chosen scenario and document their answers. Scenario A A team of telesales advisors have become frustrated with the sales manager after being miscommunicated information regarding targets. Some members of the team had been given incorrect target figures and have subsequently underperformed. Management refuses to accept any responsibility. Scenario B An argument has broken out between two car sales executives over a customer. Their manager quickly diffuses the situation by speaking with each of them separately before organising mediation between the two. The manager deals with the situation fairly and does not pass judgement, and the two employees reconcile