Reflect on a company where you have had a number of business dealings. Consider how well the employer established a customer focus. Then, write a short paper on how the company succeeded in establishing an excellent customer focus and include what the organization could do better. Specifically, you must address the following rubric criteria: Vision, Commitment, and Climate: Discuss the importance of applying a company vision, commitment, and climate to create excellent customer focus. Alignment with Customers: Identify how the company aligns with its customers. Customer Problems: Discuss the company's willingness to find and eliminate customers' problems. Customer Information: Explain the importance of how customer information is used. Customer Communication: Discuss the importance of communicating with customers. Competence, Capability, and Empowerment: Discuss the way the company focuses on competence, capability, and the empowerment of its employees. Continual Improvement: Explain how the company continues to improve its products and processes