· Reflect on how the meeting with the employee and manager went and discuss at least 2 key takeaways from your simulation experience.
· Analyze the approach you took, as well as your skills, with regard to guiding the collaborative conflict management process and using active listening.
· Discuss the effectiveness of the collaborative conflict management strategy you used and share your rationale.
· Were you satisfied with the way you brought the meeting to a close? Why or why not? In what ways might you have improved this vital step in conflict management in the workplace?  
· Be sure to support your answers with specific citations from your references.
· Provide references