Reflect on the concepts and theories you have researched and learned about over the past several weeks. From the list provided below of John Kotter's 8 Steps, choose one change management concept that was new to you, and discuss how you plan to utilize this new concept going forward. Justify your response. Creating a sense of urgency. Communicating the vision. Creating a guiding coalition. Sustaining change. Assessing change readiness. Understanding the impact of organizational culture on change. Creating short-term wins. Empowering people to act