Reflect on your work experiences and think of a manager who influenced your performance either positively or negatively. This manager may have been a co-worker, a subordinate, your direct superior, or someone several levels above you. Alternatively, you may discuss how an administrator or leader in a non-business organization (such as a school, community group, or religious organization) influenced your performance in a non-work situation.

1. What was this person's job title, which of level of management best describes his/her position, and what was your relationship to this person in the organization?
2. Which dimension of the planning-organizing-leading-controlling (P-O-L-C) framework had the most influence (positive or negative) on your performance?
3. What did you learn from this manager?