Refusing a Claim

BUSI 2304 Practice Writing Assignment Graded Assignment #2 Refusing a Claim Assume you are the sports agent for America's Agent (7290 Holcombe, Houston, TX 7002), and you must refuse a claim from John Kelly, a hospital administrator who refuse o pay for a speaking arrangement. The hospital arranged for (specific a well-known athle of your choice) to deliver the keynote address at the grand opening of the community's ne Healthplex. As a result of an injury to this athlete the day before the appearance, a teamm was sent as a substitute. Mr. Kelly insists that the hospital chose the original athlete because he/she is a well-know athlete, was born and reared in a nearby city, and is known and supported by the commun The substitute is not known and supported by the community. You must deny the request because you believe you acted in good faith and your contract allowed for last-minute substitutions. Even though the accident was beyond your control and occurred at the last minute, you quickly arranged for a substitute athlete who is an exceptional speaker. The substitute told you that the speech went really well: he/she connected well with the audien igned many autographs, and had interesting conversations with many community leaders and fitness enthusiasts of all ages. Instructions: 1. Write an indirect letter denying the demand to him at Woodlake Memorial Hospital The address is 1800 Hospital Road in Arkadelphia, Arkansas. The zip code is 7192 2. Format the letter in Full Block with Open Punctuation using traditional spacing. 3. Create a letterhead with your organization's name and address. 4. Provide a convincing argument to your reader without copying this wording direct Write from the reader's perspective and provide an alternative. 5. Be sure to proof for spelling and grammar