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Regarding their article From hero to hubrisReconsidering the project management of Heathrow's Terminal 5 and our class discussion: a. Two theories were presented in the

Regarding their article "From hero to hubrisReconsidering the project management of Heathrow's Terminal 5" and our class discussion: a. Two theories were presented in the Heathrow T5 casenormal accident theory or high reliability theory? What are the implications for marketing planning?

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