Regional Expansion Project

You have been managing the risks of the Regional Expansion Project for the last 3 months and whilst some things have been progressing well some problems have arisen.

1.The new office was flooded due to recent torrential rain and the office carpet and meeting room furniture have to be replaced. This will be very expensive.

You had identified the need to purchase insurance as a risk treatment for the new premises but you now find out that it did not cover storm damage.

2.In your plan, you identified the risk of being unable to recruit full time staff with previous experience working with architectural services and local government. Originally you had thought that you could second people from Head Office to fill the vacancies while undertaking recruitment; however, this has not worked well as no-one from Head Office is able to stay longer than one week.This is having a detrimental effect on customer service and on establishing local networks. You need a new approach to addressing this risk.

You have been advertising on Seek.com.au to recruit local staff

You are spending a lot of time interviewing but not finding anyone suitable

You cannot get anyone from Head Office to stay for more than 1 week which does not meet customers' needs.

3.In your plan, you had identified the risk that the local council may not abide by their customer service timeframes for approvals. This has proven to be true.

You have been encouraging customers to use private certifiers as set out in the action plan; however due to the current delays in council the 2 certifiers have long waiting lists and are not able to work with Town and Country Services for another 5 weeks.You had not identified this as a risk.

Your risk management process

You identified the risks and the treatment actions in consultation with your manager and stakeholders. You now realise that maybe you should have got some specialist advice to help with addressing each of the identified risks. As this is a new business, maybe you should have asked a more experienced project manager for advice.

You realise that your action plan for implementing risk treatments needs to be reviewed. You need to evaluate the plan and provide a report to your manager on your findings.

1. Write a report examining the ongoing implementation of the risk management action plan (about 1.5 pages). Include the following:

• A summary of the initial risks and the plan implemented to manage them
• A summary of all actions taken to date in attempting to manage identified risks
• A statement identifying continued and/or reduced risks, based on the information provided in the scenario above
• A statement about the risks you did not identify and the planned actions for mitigating them or avoiding them
• Proposal for amendments to the risk management plan
• An analysis of the effectiveness of the risk management plan, by comparing the implementation with the outcomes identified in the scenario above
• An evaluation of your risk management process.

2. Provide the documents of the work you undertook as evidence that you implemented the plan for managing the identified risks.