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Relational Database Case Study Case: Cascadia Credit Union Cascadia Credit Union is focused on financial empowerment and community improvement throughout central and western Washington. The

Relational Database Case Study

Case: Cascadia Credit Union

Cascadia Credit Union is focused on financial empowerment and community improvement throughout central and western Washington. The credit union provides a wide variety of services to its approximately 40,000 members, including personal credit lines, mortgage loans, auto loans, medical savings accounts, and individual retirement accounts.

In the last four years, Cascadia Credit Union has seen significant growth in both its membership counts and financial products it offers. Last quarter, the credit union purchased and implemented a new database management system (DBMS) to accommodate the needs of its growing institution. The DBMS provides an interface between underlying relational data and end-users, ensuring that the credit union has consistent, valid, and accessible data.

Cascadia Credit Union provides users access to varying numbers of tables in its relational database depending on the active directory group to which the user belongs. The active directory group defines the view permissions for its users. Loan officers have access to a large number of tables in order to work with members on submitting loan applications. Three of these tables are shown below.

Table 1: MEMBER

Member ID

Last Name

First Name

Primary Branch

Age of Membership

Phone

Address

225701

Marquette

Dana

Auburn

4

(555) 882-9518

157 Riverbend

118536

Taylor

Scott

Olympia

23

(555) 710-2523

6922 Garfield

645351

Jackson

Marshall

Renton

11

(555) 960-3433

674 Jefferson Apt #3

259781

Abbott

Frances

Tacoma

35

(555) 221-0167

382 Beech

467195

Ramirez

Luis

Olympia

6

(555) 316-4547

582 Hillcrest

Table 2: APPLICATIONS

Application ID

Application Date

Member ID

Primary Employer

Credit Score

2014 Income

2015 Income

637-1169

05/20/2016

225701

AquaSource, Inc.

690

49551

42350

418-9826

07/01/2016

221619

Tullerson Steel, Inc.

600

67274

70377

418-7868

09/01/2016

645351

Cascadia State University

780

83104

85129

507-1871

04/15/2016

559275

Gemini Consulting

640

35816

36090

632-4318

11/19/2016

323487

Cascadia State University

720

42118

43275

Table 3: AUTO LOANS

Loan ID

Type

Application ID

Loan Balance

Term Total

APR

A24712-60

New Auto 2015 % Newer up to 78 months

637-1169

16200

72

3.22

A24811-60

Used Auto 2012-2012 up to 60 months

418-9826

22500

48

2.99

A29090-60

Used Auto 2008 and Older up to 48 months

507-1871

6000

36

6.99

A36008-60

New Auto 2015 and Newer up to 78 months

632-4318

26000

60

4.55

Case Analysis

  1. Cascadia Credit Union is a non-profit organization whose earnings benefit its members. Discuss some examples of how Cascadia can use its relational database system to improve its services.
  2. How are the data in the MEMBER and APPLICATIONS tables connected? How are the APPLICATIONS and AUTO LOANS tables connected?
  3. Given a first and last name, how could a credit officer discover what type of auto loan a member has?
  4. Cascadia Credit Union would like to consider partnering with local colleges and universities to offer promotional pricing to faculty and staff. In what ways could they identify which universities they should prioritize?
  5. Cascadia Credit Union wants to understand how the start of the school year (in September) and the start of summer (in May) impacts the number of auto loans. How could they use their relational database to obtain relevant data?
  6. The credit union wants to develop an overview report about its auto loans for 2016. What data might be useful to include in this report?
  7. You have been hired as a marketing and pricing consultant to help Cascade develop a strategy to increase the number of auto loans it gives next year. Brainstorm some strategies to offer Cascade. (Use the relational tables above, or imagine additional data tables Cascade might have.)
  8. As a federally-insured credit union, Cascadia Credit Union abides by the National Credit Union Administration (NCUA) regulatory framework regarding data security and data breach reporting standards. This regulatory framework defines the process and timeline of reporting potential data breaches as well as the standards of acceptable practice for ensuring data security, integrity, and transmission of member data. How can the DBMS help Cascadia Credit Union comply with NCUA regulations?
  9. Cascadia Credit Union managers have a quarterly technology review meeting. What are some of the risks of using this relational database system that should be discussed?
  10. Data quality is a top priority for Cascade Credit Union. What might be the impact if data in a table was not correct? How could Cascade validate that its data is accurate?

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