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Leadership at American Express

How do leaders use their power and influence to get results? The goal of this video case is to apply your knowledge of leadership in evaluating the success of Ken Chenault, the former CEO of American Express.

Chenault is one of America's most respected CEOs and ran American Express from $2001$ until $2018.$ He is the third African American CEO of a Fortune $500$ company and is known for his unique leadership style.

Chenault was able to influence employees in a way that they pursued American Express's goals over their own self$-$interests. What type of leadership did this portray?

Multiple Choice

authentic

laissez$-$faire

bridge

transactional

transformational

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