Research and summarise best practices for Public Relations.

In your answer, list at least one best practice for each of the following:

• communication processes
• building positive relationships
• integration of communication
• responsible use of social media
• consistency with key messages
• listening and engaging
• developing feedback mechanisms
• dealing with complaints or negative PR
• compliance to legislative and ethical requirements
• organisational culture
• monitoring, evaluation and improvement.

Attach proof of your information sources you used for your research to your portfolio (such as a screen shot of the information you read). please